1. Information We Collect

arivonqueloz collects information to provide and improve our financial valuation services. We gather data through various means when you interact with our platform.

• Personal identification information including name, email address, and professional credentials
  • Contact details for account verification and communication
  • Professional qualifications and certifications for course eligibility
  • Payment information processed securely through third-party providers
• Usage data including course progress, assessment results, and platform interactions
• Technical information such as IP address, browser type, and device specifications
• Cookies and similar tracking technologies for enhanced user experience

2. How We Use Your Information

Your information helps us deliver personalised educational experiences and maintain platform security. We process data lawfully and transparently according to UK data protection standards.

3. Data Sharing and Third Parties

We carefully control how your information is shared. arivonqueloz does not sell personal data to third parties but may share information with trusted partners who help deliver our services.

• Payment processors for secure transaction handling under strict data processing agreements
• Cloud service providers for data storage and platform hosting with appropriate security measures
• Analytics services for platform improvement, using anonymised or pseudonymised data where possible
• Professional certification bodies when required for credential verification
• Legal authorities when required by law or to protect legitimate interests

4. Your Rights Under UK GDPR

As a UK resident, you have comprehensive rights regarding your personal data. We're committed to helping you exercise these rights promptly and effectively.

• Right of access - Request copies of your personal data and information about how we process it
• Right to rectification - Correct inaccurate or incomplete personal information
• Right to erasure - Request deletion of your data under certain circumstances
• Right to restrict processing - Limit how we use your data in specific situations
• Right to data portability - Receive your data in a structured, machine-readable format
• Right to object - Oppose processing based on legitimate interests or for marketing purposes

To exercise any of these rights, contact our Data Protection Officer at info@arivonqueloz.com. We'll respond within one month and provide clear explanations of any limitations that may apply.

5. Data Security and Protection

Security is fundamental to our operations. We implement multiple layers of protection to safeguard your information against unauthorised access, alteration, or destruction.

• End-to-end encryption for data transmission and storage
  • TLS 1.3 encryption for all web communications
  • AES-256 encryption for data at rest
  • Regular security audits and vulnerability assessments
• Access controls with role-based permissions and regular access reviews
• Regular security training for all staff handling personal data
• Incident response procedures with notification protocols for any potential breaches

Our security measures are continuously updated to address emerging threats and maintain compliance with current industry standards and regulatory requirements.

6. Data Retention and Deletion

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by legal obligations.

• Active account data is retained for the duration of your relationship with arivonqueloz plus seven years for financial record-keeping requirements
• Course completion records are maintained for ten years to support professional certification requirements
• Marketing data is kept until you withdraw consent or for three years from last engagement
• Technical logs and analytics data are typically retained for 24 months for security and improvement purposes

7. International Data Transfers

While we primarily process data within the UK, some trusted service providers may be located internationally. All transfers comply with UK GDPR requirements.

We ensure adequate protection through approved mechanisms such as adequacy decisions, standard contractual clauses, or certification schemes. You can request specific details about any transfers affecting your data by contacting our privacy team.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide personalised content. We classify cookies into several categories and obtain appropriate consent where required.

• Essential cookies for basic website functionality and security
• Performance cookies to understand how visitors use our site
• Functional cookies to remember your preferences and choices
• Marketing cookies to deliver relevant advertisements and measure campaign effectiveness

You can manage cookie preferences through your browser settings or our cookie preference centre. Disabling certain cookies may affect website functionality.

9. Children's Privacy

arivonqueloz's services are designed for professional adult learners. We don't knowingly collect personal information from individuals under 18 years of age. If we discover that we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to arivonqueloz should contact us immediately at info@arivonqueloz.com for swift resolution.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through prominent notices on our website or direct email communication.

We recommend reviewing this policy regularly to stay informed about how we protect your privacy. The date of the latest revision appears at the top of this document.

11. Complaints and Regulatory Contact

If you're not satisfied with how we've handled your privacy concerns, you have the right to lodge a complaint with the UK's supervisory authority.